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Ready Chat – Live Chatting Software

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Service Level Monitoring

Posted on September 1, 2018 by admin

Our goal is to answer 90% of chats live within 15 seconds. The operations team monitors chat conversations in real time, with post chatsummary reporting, and custom alerts for every chat taken from a customers website.

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About

Our Online Agents are available year-round every day (except on major holidays including New Years Day, Labor Day, Thanksgiving and Christmas) from 10 a.m. to 10 p.m. EST to chat with online prospects.

 

Agent and Performance Monitoring

All live chat interactions are saved and stored in a secured server database for no more than 30-days and are expertly reviewed for quality assurance purposes. You will also be instantly notified by email of any and all new leads generated from your website and online marketing efforts.

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    About us

    Agent and Performance Monitoring

    All live chat interactions are saved and stored in a secured server database for no more than 30-days and are expertly reviewed for quality assurance purposes. You will also be instantly notified by email of any and all new leads generated from your website and online marketing efforts. All live chat interactions are saved and stored in a secured server database for no more than 30-days and are expertly reviewed for quality assurance purposes. You will also be instantly notified by email of any and all new leads generated from your website and online marketing efforts.

    Quick Links

    • Home
    • About Us
    • Clients
    • How it Works
    • Pricing
    • Services
    • Visitors
    • Privacy Policy
    • Contact

    Calendar

    August 2022
    M T W T F S S
    « Aug    
    1234567
    891011121314
    15161718192021
    22232425262728
    293031  
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