Privacy Policy
Last Updated: April 30, 2012
ReadyChat is dedicated to preserving your privacy through the protection of your personal information. This Privacy Statement is pertinent to ReadyChat’s website and dictates how your information will be collected and used. By using this website, you are providing ReadyChat with your permission to use your personal information as recounted in this Privacy Statement
What personal information does ReadyChat collect from you?
ReadyChat collects recognizable personal information that is unique to you, such as your name, your phone number, your mailing address, your email address and related information.
Additional data that is automatically collected by ReadyChat includes information related to your computer such as your IP address, browser data, domain information, access times, and referring websites. The information collected about your computer hardware and software is used by ReadyChat to improve service offerings, continue to deliver quality service, and to provide functional data regarding the effective use of the ReadyChat website.
If you should contact online support through the website, ReadyChat may ask you for additional information pertinent to the issue for which you require the assistance of a ReadyChat customer support representative. Although users are not obligated to contribute such information, we cannot promise that we will be able to deliver the assistance you require if pertinent information is not provided. For the purposes of quality assurance, ReadyChat reserves the right to preserve all communications related to issues concerning customer support.
Please bear in mind that should you choose to share your personal information with others through ReadyChat forums or public message boards, this information (as voluntarily disclosed by you) may be collected and used by others.
How will ReadyChat use your personal information?
ReadyChat uses and stores your personal information for the website maintenance purposes and the delivery of quality services as requested by the user. ReadyChat also reserves the right to use personally distinguishable information to notify you of additional products and services made available to you through ReadyChat and its affiliates. ReadyChat may also periodically send you surveys for market research purposes regarding your opinions of services rendered to you or of future services that may be of interest to you.
Please note that ReadyChat does not, and will not, buy, sell, rent or lease its customer lists to third-party websites or vendors. ReadyChat may, on occasion, reach out to you on behalf of our partners about specific offerings that we believe you will find most beneficial. In such cases, personal information that is unique to you, such as your name, your email, your address and phone number, will not be distributed to outside parties. Furthermore, ReadyChat does retain the right to share your information with most trusted partners for the sole purposes of helping us perform data analysis, communicating with you via email or postal mail, providing you with client support or for arranging proper delivery of services. Please note that all such third parties are instructed to maintain the integrity of your personal information and are prohibited from using your information collected about you except for the performances of services rendered to, and on behalf of, ReadyChat.
ReadyChat does not, and will not, reveal delicate information about you without your direct consent. Such information may include ethnicity, religion or known affiliations
ReadyChat does monitor user behavior on all visited web pages within the ReadyChat website and family of websites for the sole purpose of determining which services are most popular. This information is then used to provide customers with content and advertisements most relevant to them based upon their perceived interests in a specific subject matter as dictated by user behavior within ReadyChat.
The only instances in which ReadyChat will disclose your personal information, without notification, is if required to do so by law, or in good faith with the belief that such actions are imperative to: (a) adhere to the decree of the law or abide by the legal processes carried out on ReadyChat or any of its sites; (b) secure and safeguard ReadyChat’s rights and property (including, but not limited to, the enforcement of this Privacy Policy); and (c) take action under extreme pressing situations to keep ReadyChat users, or the general public, from suspected harm.
How does ReadyChat use “cookies” to enhance your website experience?
To help us personalize your website experience, the ReadyChat website uses “cookies” which are pieces of data stored on your computer by a website server. Cookies are commonly used as a convenient feature that saves you time and are never used to run unsuspected programs or install viruses on your computer. Cookies are individually assigned per user and only the domain that provided the cookie is able to read the cookie.
The use of cookies is optional, and you reserve the right to accept or decline cookies. Most websites accept cookies automatically, but you can change your browser preferences to decline these cookies should you so choose. Please note that by declining the use of cookies, you acknowledge that your online experience with select interactive features may be limited.
If you have given ReadyChat your user information, you are entitled to the following rights with regards to your personal information:
- To evaluate the information you provided to us
- To implore that we correct incorrect, outdated or missing information you provided to us
- To update your contact preferences
- To remove your contact information from solicitation lists or from our database
- To opt-out of marketing emails
If you would like to have your information deleted from our secured database, your processing request may be prolonged to ensure the validity of your request.
For more information or to employ your rights, place contact service@ReadyChat.com.
How is your personal information protected?
While no single method for the protection of your information is absolutely secure, ReadyChat does use multiple security systems and technologies to help safeguard your personal information from unauthorized use. ReadyChat stores any and all personal information in a secured and well-protected database where it is highly safeguarded from unauthorized access, disclosure or use. When submitting payment details through partner sites, your financial information is encrypted to prevent unauthorized use.
How often is this privacy policy updated?
ReadyChat makes updates to this Privacy Statement periodically based on feedback from customers regarding the company. ReadyChat urges you to examine this Privacy Statement periodically to remain knowledgeable of how your information is protected. All changes made to this policy will be communicated in the “Last Updated” section at the beginning of this statement.
How is this privacy statement enforced?
For questions concerning this statement, please contact service@readychat.ca If your issue is not acknowledge or addressed at all, or to your satisfaction, you may escalate your inquiry to service@ReadyChat.com.
How do I unsubscribe from ReadyChat?
To unsubscribe from ReadyChat communications, simply click on the “unsubscribe” link found at the bottom of any ReadyChat email communication. You may also unsubscribe by contacting ReadyChat directly at 1-888-693-0351.
Contact Us
ReadyChat appreciates your remarks concerning this Privacy Policy. In the unlikely event that you presume that ReadyChat has violated the terms of this agreement, please contact ReadyChat at your convenience at service@ReadyChat.ca. ReadyChat will work diligently to correct the matter.