Step 1

15/7 Website Monitoring

ReadyChat gives your websites’ visitors the chance to communicate with a live customer servicer representative on the spot, anytime between the hours of 9am-12am EST.

  1. Upload a small piece of code to your website.
  2. Our highly trained live agents monitor your website 15 hours a day, 7 days a week.
  3. ReadyChat live chat agents allow your business to take the first step in initiating a relationship with a potential client.

 

Step 2

Proactive Visitor Engagement

Instead of waiting for your online prospects to contact you, ReadyChat Live Agents help you reach out to your online visitors and establish contact quickly, delivering the right message at the right moment.

  1. Every website visitor is politely greeted and asked if they need assistance or have questions.
  2. ReadyChat live agents are uniquely trained to obtain visitor details about their specific home buying or selling needs.
  3. Once a visitor is engaged in a chat conversation our highly trained operators guide the visitor through a series of screening questions to qualify each lead as a valid sales opportunity.

 

Step 3

Start Receiving Leads

All your chat conversations are quickly screened for relevancy and your leads are then routed to your sales team in real-time for immediate follow up.

  1. All chat conversations are quickly screened for relevancy and then immediately transmitted to you.
  2. We deliver the visitor’s contact information and complete chat transcript to you within minutes of the chat ending, giving you the best opportunity for a one call close.
  3. Once a chat has ended, a lead and chat transcript is sent to your CRM system to give your sales and service people immediate visibility and context to the lead.