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Online Customer Service Vital for New Home Sales

Every year, associations such as the National Home Builders’ Association (NHBA) and the Canadian Home Builders’ Association (CHBA) recognize builders who excel in the area of great customer service. Industry insiders are not the only ones to acknowledge these types of achievements and awards, but more importantly consumers as well. For the consumer, buying a home is not...

Every Home Builder Marketing Plan Needs Live Chat

Online home builder marketing has evolved dramatically in the past few years. Many builders have realized the potential in online marketing and allocating a higher percentage of new home marketing budgets to online marketing spend. As such, home builder marketing plans have been relatively successful in generating a high number of quality website traffic, registrations and leads. But...

Live Chat for Home Builders: Improve Online Engagement

Here at ReadyChat, we are often asked what is the average visitor interaction and conversion rate from live chat? In general, your website visitor to lead conversion rates will depend on several factors, such as, how trust worthy the site looks, human-touch, call-to-actions, video, images, content, etc., etc. Thankfully with live chat, there are far less factors involved....
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